HELP CENTER
Privacy Policy
Wicked Stock Privacy Policy – Highlights
(Updated as of December 11, 2013)
SCOPE
Welcome! This privacy policy applies to customer information collected and used by Wicked Stock.” For purposes of this privacy policy, “Site” means those websites linking to this Policy, including without limitation, wickedstock.com, its related subdomains and microsites, Wicked Stock mobile applications and wickedstock.com accessed through Wicked Stock kiosks and/or your mobile device. To view your separate Wicked Stock Credit Card Privacy Policy, please click here.
Please take a moment to read our Privacy Policy (“Policy”) which explains what type of information is collected both in our Stores and through our Site, how that information is used, to whom it is disclosed, and how it is safeguarded. By using the Site and shopping in our Stores, you agree to the terms of this Policy and our use of your information as described in this Policy, and you expressly agree to comply with Wicked Stock Legal Notices.
TYPES OF INFORMATION WE COLLECT
(a) Information Collected When You Interact with Wicked Stock:
We collect information, including personal information, from you in a variety of ways when you interact with Wicked Stock, both in our Stores and through our Site. Examples of information we may collect include your name, home address, email address, telephone number, mobile phone number, precise location information, mobile device identification, Site traffic and navigational information, credit card number, purchase and order information, demographical information and event-related information for gift registries. Such information can be collected, for instance, when:
- You follow the checkout process and make an online or in-store purchase, return or exchange;
- You purchase an electronic gift card;
- You create a personalized wickedstock.com shopping account for your convenience;
- You use our online order tracking;
- You sign up to receive promotional emails or text messages (including offers and sales alerts);
- You sign up to join a loyalty, rewards or similar program or club;
- You provide your contact information and product preferences in consulting with our beauty associates;
- You participate in one of our promotional sweepstakes, contests and/or surveys or focus groups;
- You create or update a gift registry;
- You use the Ratings & Reviews or related services and features;
- You submit a request to our Customer Service team;
- You sign up for, and/or maintain, a Wicked Stock Charge card;
- You use and navigate Wicked Stock Sites, including features to find store locations;
- You click on sponsored links or third-party advertisements;
- You install, use, and navigate Wicked Stock mobile applications and/or mobile website;
- You participate in the Wicked Stock Blog and/or use Wicked Stock pages on social media sites, such as Facebook, Twitter, YouTube, Pinterest and Instagram (“Social Media Pages”).
- You use the Wi-Fi Services provided in some Stores.
(b) Information from Other Sources:
We may receive information about you from other sources and third parties. For instance, we obtain information from companies to enhance our existing customer information, such as improving the accuracy of the information we have about our customers.
HOW WE USE YOUR INFORMATION
We use the information we collect to carry out our core business functions, such as: (i) processing purchase, return or exchange transactions; (ii) providing the products or servicesyou request; (iii) improving our Site and our Stores; (iv) marketing and promotional purposes; (v) communicating with you; and (vi) to enhance your overall Wicked Stock shopping experience across channels. In order to accomplish these objectives, we may also combine information about you that we collect in our Stores and through our Site, including your use of our mobile applications and Wi-Fi Services.
HOW WE SHARE YOUR INFORMATION
(a) Internally: We may share your information within Wicked Stock Corporation, including with our affiliates
(b) Merger or Acquisition: In the event that Wicked Stock and/or its affiliates would merge with, acquire or be acquired by another business entity as well as (or portions through) an asset sale or is involved in a corporate reorganization or other change of control, some or all of the personal information collected about you could be shared, as well as retained by Wicked Stock.
(c) Service Providers: We provide your information to companies that provide support services to Wicked Stock, such as: printers, marketing providers, analytics companies, web hosting providers, contest and survey administrators, call center service providers, payment processors, fulfillment and logistics vendors and data verification providers. We may also share your personal information with third parties that provide financial products and services related to our business, such as Wicked Stock Charge. These companies need your personal information to perform their functions, to fulfill your requests and to make your shopping experience more satisfying.
(d) Elsewhere at your Direction: At your direction, we may share your information. For instance, if you participate in any Wicked Stock Gift Registry, you agree that your name(s), event date(s), state and complete Gift List will be viewable on the Site, our partnership Gift Registry websites and/or in Wicked Stock Stores to anyone who searches, finds and selects the registrants’ names when using the Gift Registry feature. If Gift Registry participants do not want this information accessible on wickedstock.com and/or our partnership Gift Registry websites, they may call Wicked Stock Customer Service
(e) Legal or Safety Requirements: Wicked Stock may disclose specific information about you if necessary to do so by law or based upon our good faith belief that it is necessary to conform or comply with the law, to protect users of our Site or the Site itself, to protect the public or to otherwise protect and defend the rights and property of Wicked Stock.
MOBILE AND LOCATION-BASED SERVICES
The following applies to your use of Wicked Stock mobile website, mobile applications, and/or Wicked Stock Wi-Fi Services in our Stores:
(a) Mobile Coupons & Text Messages: Wicked Stock distributes mobile coupons and text messages to mobile devices of customers who have requested the coupons and consented to the text messages via an opt-in request. The opportunity to opt out of a specific text message marketing campaign will be made available with the messages we send. Refer to “Choices Regarding Your Information” section below for more options.
(b) Information Collected Automatically: Wicked Stock collects certain information automatically, such as the type of mobile device you use; device identifier; your mobile operating system; pages you visit on our mobile site; search terms; the type of mobile Internet browsers you use; and information about the way you use our mobile website and applications.
(c) Precise Location Information: If you elect to utilize the location-based features and functionalities made available by Wicked Stock through its mobile website or mobile applications, or simply by using Wicked Stock Wi-Fi Services in our Stores, Wicked Stock may collect mobile device identification and precise, real-time location-based information from technologies like Wi-Fi, or cell tower triangulation (or a combination of these technologies). If you do not want Wicked Stock to use location-based information, please refrain from using Wicked Stock Wi-Fi services or any location-based service offered through our mobile website or through a Wicked Stock mobile application or click “Don’t Allow” when your mobile device requests your location-based information. Once you elect to allow location-based services through a Wicked Stock mobile application, you are agreeing that we can use your location data when you use location-based features like the store locator, and we can continue to collect your location information when you are at a Wicked Stock Store unless you turn off location-based services for the Wicked Stock mobile application. Refer to “Choices Regarding Your Information” section below for more options.
(d) Other Information: With respect to other information collected through our mobile website or Wicked Stock mobile applications, we may collect the same type of information as addressed in “Types of Information We Collect” and will use and share the collected information in the manner described in “How We Use Your Information” and “How We Share Your Information.”
COOKIES & SIMILAR TECHNOLOGIES
(a) General: A cookie is a small text file sent by a website that is stored on your hard drive by your computer’s browser. At wickedstock.com, we use two kinds of cookies: session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. We use session cookies, for example, to add items to your shopping bag. Persistent cookies last from visit to visit and do not go away when you exit your browser. We use persistent cookies to give you a more personalized shopping experience and to streamline your website navigation. For example, we use persistent cookies to show you items you have previously browsed on wickedstock.com. Managing cookies varies from browser to browser, so please refer to your browser for further information. If you would like to disable cookies from wickedstock.com, please use the help function in your web browser to restrict cookies from our Site. If you block cookies from wickedstock.com, you may not be able to make purchases or use other interactive features of our Site.
We also use pixel tags (sometimes called “web beacons” or “clear gifs”), which are tiny graphic images, on our websites and in our emails. Pixel tags help us analyze our customers’ online behavior, collecting information about your visit, including pages you view, links you click, whether you open an email or if our banner ads on our Site or other websites are effective. The information collected may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before and immediately after coming to our Site, including banner ads bringing you to or taking you from wickedstock.com
Identifiers for Advertising (“IFA”) or other device identifiers may be used when you use Wicked Stock mobile application or utilize Wicked Stock Wi-Fi Services in Stores, as described in the Mobile and Location-Based Services portion of this Policy.
Wicked Stock may also use service providers and/or third-party analytic companies acting on behalf of Wicked Stock to implement these cookies, pixel tags and similar technologies to help us track, collect and analyze this information to improve our Site.
(b) Technology Used to Serve Advertisements on Websites: Wicked Stock and our third-party vendors, such as Google, use first- and third-party cookies to inform, optimize and serve ads based upon a user’s past visits to our Site, and to report upon how Wicked Stock ad impressions and other ad services are related to the Site. We may combine and associate the information we collect through these technologies with other information we have collected from and about you. This collective information may be used for interest-based advertising (also called “online behavioral advertising”) in order to personalize your online experience, improve our website, and to tailor our marketing to you.
Wicked Stock SOCIAL MEDIA PAGES
(a) Personal Information Collected Directly by Wicked Stock: Wicked Stock may collect personal information from you through our Social Media Pages if you provide it. Examples of how personal information may be collected directly on Social Media Pages include your provision of information through (i) an application or form which links to this Policy, including Wicked Stock sweepstakes or contests appearing on our Social Media Pages; and/or (ii) you interact with a Wicked Stock representative concerning a customer service or other issue, question, or comment.
(b) Personal Information Collected by the Social Media Sites: This Policy does not cover the privacy and security practices of the social media sites on which Wicked Stock has Social Media Pages. Please review the privacy policies and terms of use on the Social Media Pages if you have any questions about their privacy or security practices.
The social media sites where Wicked Stock has its Social Media Pages may provide aggregate and customer information and analysis to Wicked Stock about visitors’ use of our Social Media Pages and Wicked Stock advertising on these sites.
CHOICES REGARDING YOUR INFORMATION
(a) Email: Each promotional email you receive from Wicked Stock will offer you the continuing opportunity to cancel or opt out of Wicked Stock email list. In addition, if you decide that you would rather not receive promotional emails from us in the future, you may unsubscribe.
(b) Mobile Coupons & Text Messages: If you have signed up for text messages and/or mobile coupons, but later decide you no longer wish to receive them, you can simply follow the opt-out instructions provided in each mobile message, or you can contact Wicked Stock Customer Service.
(c) Mobile Application and Location-Based Services: If you do not want Wicked Stock to use location-based information, please refrain from using a location-based service or functionality or click “Don’t Allow” when your mobile device requests your location-based information. In addition, if you previously opted into Wicked Stock collection and use of location-based information through our mobile application, you may turn off location-based services for the Wicked Stock mobile application at any time through the Settings on your mobile device.
Additionally, you can stop collection of all location-based information by uninstalling the application and refraining from using Wicked Stock Wi-Fi Services available in some Stores. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
(d) Cookies: Refer to the Help function of your browser to learn more about cookie settings and options.
SECURITY
(a) Online Security: wickedstock.com utilizes Secure Sockets Layering (“SSL”) to encrypt the information you provide (including, but not limited to, name, address and credit card number) as it is transmitted across the Internet to wickedstock.com. This means you should not be able to place an order through an unsecured connection.
Although we will take reasonable security precautions regarding your personal information collected from and stored on the Site, because of the open nature of the Internet, we cannot guarantee that any of your personal information stored on our servers or on those of our third parties, or transmitted to or from wickedstock.com, will be free from unauthorized access or disclosure.
CHILDREN UNDER 13
The Site, including its mobile applications and tools, is not marketed to, and does not knowingly collect or maintain personal information from, children under the age of 13.
LINKS
For your convenience, our Site may contain links to outside websites. Wicked Stock is not responsible for the web practices of those sites, and we expressly disclaim liability and responsibility for those links. Please view the respective privacy policies and terms of use provided on those sites if you have any questions about their web practices, which Wicked Stock has neither reviewed nor endorsed.
CHANGES IN POLICY
As we continue to offer new and different types of content and services, Wicked Stock may modify our collection and use practices covered by this Policy. Should there be a material change to our information practices, it will be applied only to information collected on a go-forward basis, and we will update this privacy policy statement as reflected by updating the date at the beginning of this Policy. For this reason, Wicked Stock encourages you to review this Policy statement each time you visit this Site.
HOW TO CONTACT US
If you have any questions, comments or concerns with respect to our privacy practices or this Policy, please feel free to contact us at [email protected]